Responsible Gambling

Yes.com is committed to providing a safe and responsible gambling environment. We believe gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems.

We provide tools and information to help you stay in control of your gambling activity.

We offer the following tools to help you manage your gambling:

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit. Limits take effect immediately when decreased and after a cooling-off period when increased.

Loss Limits

Set a maximum amount you can lose over a specified period.

Session Time Limits

Set a limit on how long you can play in a single session. You will be logged out when the limit is reached.

Reality Checks

Receive notifications at regular intervals showing how long you have been playing and your session results.

Self-Exclusion

Take a break from gambling for a period of your choice, from 24 hours to permanent exclusion. During self-exclusion, you will not be able to access your account or place bets.

Account History

Access your complete transaction and gambling history at any time to review your activity.

Gambling may become a problem if you:

• Spend more time or money gambling than you can afford
• Have difficulty controlling or stopping your gambling
• Gamble to escape problems or relieve negative feelings
• Chase losses by trying to win back money
• Lie to family or friends about your gambling
• Neglect work, family, or other responsibilities
• Borrow money or sell possessions to gamble

If you recognise any of these signs, please consider using our responsible gambling tools or seeking help.

• Set a budget before you start and stick to it
• Only gamble with money you can afford to lose
• Set time limits for your gambling sessions
• Take regular breaks
• Never chase losses
• Don't gamble when upset, stressed, or under the influence of alcohol
• Balance gambling with other activities

Gambling is strictly prohibited for anyone under 18 years of age. We verify the age of all customers and will close accounts and void winnings if a player is found to be underage.

Parents and guardians should ensure minors cannot access gambling websites by using parental control software.

If you are concerned about your gambling, support is available. The following organisations offer free, confidential help:

International:

• Gamblers Anonymous - www.gamblersanonymous.org
• GamCare - www.gamcare.org.uk

Denmark:

• Center for Ludomani - www.444telefonlinje.dk
• ROFUS (National Self-Exclusion Register) - www.444telefonlinje.dk

You can also contact our customer support team for assistance with responsible gambling tools.

For questions about responsible gambling or to request account restrictions, contact us at:

Email: support@yes.com